It is not just “a call” for us!
We believe the World would be a better place,
if people had the right tools like contact center software to communicate and make each other happy.
It is not just “a call” for us!
We believe the World would be a better place,
if people had the right tools like contact center software to communicate and make each other happy.
With this belief, we provide an all-in-one solution which helps companies developing a strong customer communication experience which usually starts with a single phone call and evolves over time via different communication channels. Tegsoft communication platform is used in more than 15 industries with its flexible and easy to use infrastructure.
There is a wide range of integrations leads you to endless possibilities. By the power of this integration features, many companies are efficiently using Tegsoft within their current IT-infrastructure to provide the best customer communication experience.
You can see some of our references as a list or you can see solutions by industry.
Let's talk about us...
Tegsoft is a bridge between 2 worlds – software and telecommunication.
It is the best tool for software to handle telecommunication needs and the best tool for a telecommunication company to manage high traffic and software integrations together. To keep bridge strong, Tegsoft is flexible as it is a software and reliable as it is a telecommunication product. All features are well tested before releasing with several environments and millions of connections. Because of development standards and test quality releases are always of high quality.
And we are hardworking pretty good engineers :)
Companies running contact centers do not only require great services, but they also want co-working partners.
Offering ideas and creating solutions is very important for this togetherness. All Tegsoft products are provided to the market via trained and experienced Business Partners who take periodic update training for all products to provide quality services with the goal of high customer satisfaction.
All Tegsoft products have been developed by using most current technology.
For providing hardware-independent, high-capacity, quality meeting facilities; Tegsoft uses IBM DB2 as the database, CentOS as operating system and Java as software development platform in its products.
Tegsoft cloud is working on IBM Cloud Infrastructure which is an enterprise cloud platform.
Tegsoft covers all communication needs including Voice, Sms, E-mail and Social Media.
Advanced CRM with activity and requirements management is included to handle all tools for customer engagement. Integrated Webphone on Agent screen helps to receive calls wherever the Agent is
The sky is the limit!
Tegsoft has the same interface for all range of product families.
It supports from 1 subscriber to 1 Million extensions over a single server. Tegsoft cloud is nearly limitless to cover your infrastructure requirement.
We provide open APIs for easy integrations
Also, we provide plenty of integrations for meeting your needs.
We know the importance of communication between you and your clients. So, your technology provider must be working close to you, understand what you do and make suggestions to improve your business. We have qualified, experienced a large number of partners. We are always in-touch where you need it when you need it. Please click to see the list of our partners.
Tegsoft is used over 6 countries with native language support. By default, Tegsoft has 25 different language support. Languages are listed below. They are always kept updated.
Türkçe English 中國的 ελληνικά 한국의 Pусский Dansk हिंदी македонски Español Azerbaijani Deutsch Magyar Polski Việt Gaeilge 日本人 Nederlands Português български Français Italiano Român العربية فارسی
Until today, we have experienced many technology changes, communication improvements, and new functionality requirements. Tegsoft has been elected as a most promising company over hundreds of contact center technology providers. We are providing the most advanced features to the market to make you, your customers and your staff happy.
– We have some tips for you –
Everything is ready for You!
Pay as You Go / Annual Commitment / Pre-payment
No hardware issue, ready in an hour (on IBM Cloud)
Always use the newest version
Up to 10,000 concurrent Agents
Free online support
Optional e-mail, phone, and on-site support
(Paid extra and delivered through partners)
Just set up your infrastructure,
We will do the rest!
Pay as You Go / Annual Commitment / Pre-payment
Active & Running max. in 2 days in Physical or Virtual Server
Always use the newest version
Up to 10,000 concurrent Agents
Free online support
Optional e-mail, phone, and on-site support
(Paid extra and delivered through partners)
Own the system!
Best for local usage
Perpetual licensing
Active & Running max. in 2 days in Physical or Virtual Server
Up to 10,000 concurrent Agents
Free online support
Optional e-mail, phone, and on-site support
(Paid extra and delivered through partners)
All IP Subscribers
UCClient/Month
TegsoftCRM Features
Integrations (SalesForce, Microsoft Dynamics, SAP, Zendesk)
Advanced Reporting
Advanced IVR Features
Voice Recording and Reporting
Voice Record Analysis
Voice Mail
Online Education and Support
Optional Email, Phone and on-site Support (via Partners)
* Starts from 3 licenses
* For Ownership option, please contact us
Customer Services Teams
Agent/Month
Includes UCClient Features
Agent and Queue Management
Agent Screen and Dashboard
Embedded Webphone
Advanced Reporting
Online Education and Support
Optional Email, Phone and on-site Support (via Partners)
* Starts from 3 licenses
* For Ownership option, please contact us
Tele-Marketing and Tele-Sales Teams
Agent/Month
Includes UCClient Features
Preview, Progressive and Predictive Dialers
Agent Screen and Dashboard
Embedded Webphone
Advanced Reporting
Online Education and Support
Optional Email, Phone and on-site Support (via Partners)
* Starts from 3 licenses
* For Ownership option, please contact us
Customer Services Teams
Tele-Marketing and Tele-Sales Teams
Agent/Month
Agent and Queue Management
Preview, Progressive and Predictive Dialers
Agent Screen and Dashboard
Embedded Webphone
Advanced Reporting
Online Education and Support
Optional Email, Phone and on-site Support (via Partners)
* Starts from 3 licenses
* For Ownership option, please contact us
Multichannel Communication Teams
Agent/Month
Agent and Queue Management
Preview, Progressive and Predictive Dialers
SMS / E-mail / Webchat
Social Media (Twitter, Facebook)
Agent Screen and Dashboard
Embedded Webphone
Advanced Reporting
Online Education and Support
Optional Email, Phone and on-site Support (via Partners)
* Starts from 3 licenses
* For Ownership option, please contact us
Together with our Partners, we will enjoy presenting the Tegsoft solution and offer the best plan for you.
They can provide a free on-premise demo and 30-day money payback guaranteed demo over the Cloud.
Please ask for a free demo.
Click here for finding Your Partner.
You can send e-mail info@tegsoft.com or fill contact form to reach us.
From Monday to Friday 09:00 – 18:00 (GMT+2) +90 (212) 321 20 88
Almas Tower, Jumeirah Lakes Towers
PO Box 48800
Dubai, United Arab Emirates
Papirus Plaza
Merkez Mah. Ayazma Cad.
No:37 Kat:7 Posta Kodu: 34410
Kagithane, Istanbul, TURKEY
2035 Sunset Lake RoadSuite B-2
PO Box: 19702
Newark, Delaware
United States of America
Please let us know your contact details so we can get back to you sooner.