It is not just “a call” for us!

We believe the world would be a better place if people had the right tools to communicate and make each other happy.

With this belief, we provide an all-in-one solution which helps companies developing a strong customer communication experience which usually starts with a single phone call and develops over time via different communication channels. Tegsoft communication platform is used in more than 15 industries with its flexible and easy to use infrastructure.

There is a wide range of integrations leads you to endless possibilities. By the power of this integration features, many companies are easily using Tegsoft within their current IT-infrastructure to provide the best customer communication experience.

Some of Our Happy Companies

 

You can see some of our references as a list or you can see solutions by industry.

cocacola22
vodafone22
sheraton22
mars22
sixt22
458

Customers

10179

Agents

28542

Extensions

127

Business Partners

Let's talk about us...

High Quality Products

Tegsoft is a bridge between 2 worlds – software and telecommunication.

It is the best tool for a software to handle telecommunication needs and the best tool for a telecommunication company to handle high traffic and software integrations together. To keep bridge strong, Tegsoft is flexible as it is a software and reliable as it is a telecommunication product. All features are well tested before releasing with several environments and millions of connections. Because of development standards and test quality releases are always of high quality.
And we are hardworking pretty good engineers :)

High Quality of Service

Companies running contact centers do not only require well services, they want co-working partners.

Offering ideas and creating solutions is very important for this togetherness. All Tegsoft products are offered to the market via trained and experienced Business Partners who take periodic update training for all products in order to provide quality services with the goal of high customer satisfaction.

High Technology

All Tegsoft products have been developed by using most current technology.

For providing hardware-independent, high-capacity, quality meeting facilities; Tegsoft uses IBM DB2 as the database, CentOS as operating system and Java as software development platform in its products.

Tegsoft cloud is working on IBM Cloud Infrastructure which is an enterprise cloud platform.

All-In-One

Tegsoft covers all communication needs including Voice, Sms, E-mail and Social Media.

Advanced CRM with activity and requirements management is included to handle all tools for customer engagement. Integrated Webphone on Agent screen helps to receive calls whereever the Agent is

From 1 to a Million

Sky is the limit!

Tegsoft has the same interface for all range of product families.

It supports from 1 subscriber to 1 Million extensions over a single server. Tegsoft cloud is nearly limitless to cover your infrastructure requirement.

Power Of Integration

We provide open APIs for easy integrations

Also, we provide plenty of integrations for meeting your needs.

  • More than 40 different IP Phone products. For best performance and security all are auto-provisioned.
  • Many gateways like Cisco, AudioCodes, Dinstar, Grandstream
  • Many PBX solutions like Avaya, Cisco, Microsoft, Ericsson-LG
  • Many software tools like Salesforce, Microsoft Dynamics, Zendesk

Strong Partnership

 

We know the importance of communication between you and your clients. So, your technology provider must be working close to you, understand what you do and make suggestions to improve your business. We have qualified, experienced a large number of partners. We are always in-touch where you need it when you need it. Please click to see list of our partners.

We speak your language

 

Tegsoft is used over 6 countries with native language support. By default, Tegsoft has 25 different language support. Languages are listed below. They are always kept updated.

Türkçe English   中國的    ελληνικά    한국의    Pусский Dansk हिंदी македонски Español Azerbaijani Deutsch Magyar Polski Việt Gaeilge 日本人 Nederlands Português български Français Italiano Român العربية فارسی

Always one step ahead

 

Until today, we have experienced many technology changes, communication improvements and new functionality requirements. Tegsoft has been elected as a most promising company over hundreds of contact center technology providers. We are providing most advanced features to the market to make you, your customers and your staff happy.

Run your Tegsoft wherever you want

-we have some tips for you-

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Tegsoft Cloud

Infrastructure as a Service (IaaS)

We provide everything for You!

Pay as You Go, Annual Commitment, Pre-payment options

No hardware issue, ready in an hour

Always use newest version

From 3 concurrent agents up to 10,000

Free online support

Optional e-mail, phone and onsite support
(Paid extra and delivered through partners)

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Tegsoft On-premise

Software as a Service (SaaS)

You own infrastructure, We provide services

Pay as You Go, Annual Commitment, Pre-payment options

Active & Running max. in 2 days in Physical or Virtual Server

Always use newest version

From 3 concurrent agents up to 10,000

Free online support

Optional e-mail, phone and onsite support
(Paid extra and delivered through partners)

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Tegsoft On-premise

Ownership

You own both infrastructure and licence usage

Best for local usage

One time payment for license usage rights

Active & Running max. in 2 days in Physical or Virtual Server

From 3 concurrent agents up to 10,000

Free online support

Annual support and update payments include e-mail, phone and onsite support (Delivered through partners)

Let’s select the best Plan for You now!

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UCClient

 

49 USD

Agent/Month*

for All IP Subscribers

TegsoftCRM Features

CRM Integration

Advanced Reporting

Advanced IVR Features

Voice Recording

Voice Mail

Online Education (E-Learning)

FREE online support

Optional Email, Phone and on-site Support (via Partners)

* Starts from 3 licenses,
for Ownership option, please contact us

 

JOIN the TEAM! »

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Inbound Agent

 

59 USD

Agent/Month*

for Customer Services Teams

Includes UCClient Features

Inbound Call Center Features

Advanced Reporting

Agent Screen and Dashboard

Integrated Webphone

Online Education (E-Learning)

FREE online support

Optional E-mail, Phone and on-site Support (via Partners)

 

* Starts from 3 licenses,
for Ownership option, please contact us

 

JOIN the TEAM! »

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Outbound Agent

 

59 USD

Agent/Month*

for Tele-Marketing and Tele-Sales Teams

Includes UCClient Features

Preview, Progressive and Predictive Dialers

Advanced Reporting

Agent Screen and Dashboard

Integrated Webphone

Online Education (E-Learning)

FREE online support

Optional E-mail, Phone and on-site Support (via Partners)

 

* Starts from 3 licenses,
for Ownership option, please contact us

JOIN the TEAM! »

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Blended Agent

 

69 USD

Agent/Month*

for Customer Services, Tele-Marketing and Tele-Sales Teams

Includes Inbound Agent Features

Includes Outbound Agent Features

Online Education (E-Learning)

FREE online support

Optional E-mail, Phone and on-site Support (via Partners)

 

* Starts from 3 licenses,
for Ownership option, please contact us

 

 

JOIN the TEAM! »

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Multichannel Agent

 

99 USD

Agent/Month*

for Multi Channel Communication Teams

Includes Blended Agent Features

SMS

E-Mail

Webchat

Twitter

Facebook

Online Education (E-Learning)

FREE online support

Optional E-mail, Phone and on-site Support (via Partners)

 

* Starts from 3 licenses,
for Ownership option, please contact us

JOIN the TEAM! »

Let’s meet!

 

Together with our Partners, we will enjoy presenting Tegsoft solution and offer the best plan for you.

They can provide a free on-premise demo and 30-day money payback guaranteed demo over the cloud.

Please ask for a free demo.

Click here for finding Your Partner.

Tegsoft DMCC
Almas Tower
Jumeirah Lakes Towers
PO Box 48800
Dubai, United Arab Emirates

Tegsoft Yönetim ve Bilişim Hiz. Tic. Ltd. Şti.
Papirus Plaza
Merkez Mah. Ayazma Cad.
No:37 Kat:7 Posta Kodu: 34410
Kağıthane, İstanbul, Türkiye

Tegsoft Inc.
2035 Sunset Lake RoadSuite B-2
PO Box: 19702
Newark, Delaware
United States of America