It is not just “a call” for us!

 

We believe the World would be a better place,

if people had the right tools like contact center software to communicate and make each other happy.

With this belief, we provide an all-in-one solution which helps companies developing a strong customer communication experience which usually starts with a single phone call and develops over time via different communication channels. Tegsoft communication platform is used in more than 15 industries with its flexible and easy to use infrastructure.

There is a wide range of integrations leads you to endless possibilities. By the power of this integration features, many companies are easily using Tegsoft within their current IT-infrastructure to provide the best customer communication experience.

Some of Tegsoft Contact Center Software Happy Customers

 

You can see some of our references as a list or you can see solutions by industry.

Coca Cola International - Tegsoft Çağrı Merkezi Yazılımı Referans
Vodafone - Tegsoft Çağrı Merkezi Yazılımı Referans
Sheraton Çeşme - Tegsoft Çağrı Merkezi Yazılımı Referans
Mars Cinema Group - Tegsoft Çağrı Merkezi Yazılımı Referans
Sixt rent a car - Tegsoft Çağrı Merkezi Yazılımı Referans
498

Customers

10356

Agents

29395

Extensions

127

Business Partners

Let's talk about us...

High Quality Products

Tegsoft is a bridge between 2 worlds – software and telecommunication.

It is the best tool for a software to handle telecommunication needs and the best tool for a telecommunication company to handle high traffic and software integrations together. To keep bridge strong, Tegsoft is flexible as it is a software and reliable as it is a telecommunication product. All features are well tested before releasing with several environments and millions of connections. Because of development standards and test quality releases are always of high quality.
And we are hardworking pretty good engineers :)

High Quality of Service

Companies running contact centers do not only require well services, they want co-working partners.

Offering ideas and creating solutions is very important for this togetherness. All Tegsoft products are offered to the market via trained and experienced Business Partners who take periodic update training for all products in order to provide quality services with the goal of high customer satisfaction.

High Technology

All Tegsoft products have been developed by using most current technology.

For providing hardware-independent, high-capacity, quality meeting facilities; Tegsoft uses IBM DB2 as the database, CentOS as operating system and Java as software development platform in its products.

Tegsoft cloud is working on IBM Cloud Infrastructure which is an enterprise cloud platform.

All-In-One

Tegsoft covers all communication needs including Voice, Sms, E-mail and Social Media.

Advanced CRM with activity and requirements management is included to handle all tools for customer engagement. Integrated Webphone on Agent screen helps to receive calls whereever the Agent is

From 1 to a Million

Sky is the limit!

Tegsoft has the same interface for all range of product families.

It supports from 1 subscriber to 1 Million extensions over a single server. Tegsoft cloud is nearly limitless to cover your infrastructure requirement.

Power Of Integration

We provide open APIs for easy integrations

Also, we provide plenty of integrations for meeting your needs.

  • More than 40 different IP Phone products. For best performance and security all are auto-provisioned.
  • Many gateways like Cisco, AudioCodes, Dinstar, Grandstream
  • Many PBX solutions like Avaya, Cisco, Microsoft, Ericsson-LG
  • Many software tools like Salesforce, Microsoft Dynamics, Zendesk

Strong Partnership

 

We know the importance of communication between you and your clients. So, your technology provider must be working close to you, understand what you do and make suggestions to improve your business. We have qualified, experienced a large number of partners. We are always in-touch where you need it when you need it. Please click to see list of our partners.

We speak your language

 

Tegsoft is used over 6 countries with native language support. By default, Tegsoft has 25 different language support. Languages are listed below. They are always kept updated.

Türkçe English   中國的    ελληνικά    한국의    Pусский Dansk हिंदी македонски Español Azerbaijani Deutsch Magyar Polski Việt Gaeilge 日本人 Nederlands Português български Français Italiano Român العربية فارسی

Always one step ahead

 

Until today, we have experienced many technology changes, communication improvements and new functionality requirements. Tegsoft has been elected as a most promising company over hundreds of contact center technology providers. We are providing most advanced features to the market to make you, your customers and your staff happy.

Run your Tegsoft wherever you want!

– We have some tips for you –

null

Tegsoft Cloud

Everything is ready for You!

Contact Center as a Service (CCaaS) Model

Pay as You Go / Annual Commitment / Pre-payment
No hardware issue, ready in an hour (on IBM Cloud)
Always use newest version
Up to 10,000 concurrent Agents
Free online support
Optional e-mail, phone and on-site support
(Paid extra and delivered through partners)

null

Tegsoft SaaS

Just setup your infrastructure,
We will do the rest!

Software as a Service (SaaS) Model

Pay as You Go / Annual Commitment / Pre-payment
Active & Running max. in 2 days in Physical or Virtual Server
Always use newest version
Up to 10,000 concurrent Agents
Free online support
Optional e-mail, phone and on-site support
(Paid extra and delivered through partners)

null

Tegsoft On-premise

Own the System!

On-premise Ownership Model

Best for local usage
One time payment for license usage rights
Active & Running max. in 2 days in Physical or Virtual Server
Up to 10,000 concurrent Agents
Free online support
Optional e-mail, phone and on-site support
(Paid extra and delivered through partners)

Select the best Package for You now!

null

UCClient Package

All IP Subscribers

49 USD

UCClient/Month

TegsoftCRM Features
Integrations (SalesForce, Microsoft Dynamics, SAP, Zendesk)
Advanced Reporting
Advanced IVR Features
Voice Recording and Reporting
Voice Record Analysis
Voice Mail
Online Education and Support

Optional Email, Phone and on-site Support (via Partners)

* Starts from 3 licenses
* For Ownership option, please contact us

null

Inbound Agent Package

Customer Services Teams

59 USD

Agent/Month

Includes UCClient Features
Agent and Queue Management
Agent Screen and Dashboard
Embedded Webphone
Advanced Reporting
Online Education and Support

Optional Email, Phone and on-site Support (via Partners)

* Starts from 3 licenses
* For Ownership option, please contact us

null

Outbound Agent Package

Tele-Marketing and Tele-Sales Teams

59 USD

Agent/Month

Includes UCClient Features
Preview, Progressive and Predictive Dialers
Agent Screen and Dashboard
Embedded Webphone
Advanced Reporting
Online Education and Support
Optional Email, Phone and on-site Support (via Partners)

* Starts from 3 licenses
* For Ownership option, please contact us

null

Blended Agent Package

Customer Services Teams

Tele-Marketing and Tele-Sales Teams

69 USD

Agent/Month
Agent and Queue Management
Preview, Progressive and Predictive Dialers
Agent Screen and Dashboard
Embedded Webphone
Advanced Reporting
Online Education and Support
Optional Email, Phone and on-site Support (via Partners)

* Starts from 3 licenses
* For Ownership option, please contact us

null

Multichannel Agent Package

Multichannel Communication Teams

99 USD

Agent/Month
Agent and Queue Management
Preview, Progressive and Predictive Dialers
SMS / E-mail / Webchat
Social Media (Twitter, Facebook)
Agent Screen and Dashboard
Embedded Webphone
Advanced Reporting
Online Education and Support
Optional Email, Phone and on-site Support (via Partners)

* Starts from 3 licenses
* For Ownership option, please contact us

Let’s meet!

 

Together with our Partners, we will enjoy presenting Tegsoft solution and offer the best plan for you.

They can provide a free on-premise demo and 30-day money payback guaranteed demo over the Cloud.

Please ask for a free demo.

Click here for finding Your Partner.

 

You can send e-mail info@tegsoft.com or fill contact form to reach us.

From Monday to Friday 09:00 – 18:00 (GMT+2) +90 (212) 321 20 88

United Arab Emirates

Tegsoft DMCC

Almas Tower, Jumeirah Lakes Towers
PO Box 48800
Dubai, United Arab Emirates

Turkey

TEGSOFT Yonetim ve Bilisim Hizmetleri Tic. Ltd. Şti.

Papirus Plaza
Merkez Mah. Ayazma Cad.
No:37 Kat:7 Posta Kodu: 34410
Kagithane, Istanbul, TURKEY

United States of America

TEGSOFT INC.

2035 Sunset Lake RoadSuite B-2
PO Box: 19702
Newark, Delaware
United States of America

You can reach us by filling contact form

 

Please let us know your contact details so we can get back to you sooner.






By using this form you agree with the storage and handling of your data by this website.