Best communication platform
to make you happy

 

Tegsoft is a well designed all-in-one communication platform
to provide best customer experience

 

Best communication platform
to make you happy

Tegsoft is a well designed all-in-one communication platform to provide best customer experience

 

Some of Our
Global
References

Some of Our
Global
References

CUSTOMER EXPERIENCE

Today’s fast-changing and digitalized world, Customer Loyalty is not based on price or product anymore! It’s the experience that makes the difference for your customers.
This is where we are very different from our competitors.

READ MORE ABOUT CUSTOMER EXPERIENCE

 

CUSTOMER EXPERIENCE

Today’s fast-changing and digitalized world, Customer Loyalty is not based on price or product anymore! It’s the experience that makes the difference for your customers.
This is where we are very different from our competitors.

READ MORE ABOUT CUSTOMER EXPERIENCE

 

REPORTING & ANALYTICS

 

“Data will talk if you’re willing to listen to it.”

 

– Jim Bergeson –

It’s possible to reach in-depth information about your Contact Center with Tegsoft’s detailed reporting and analysis tools. Get down to work to improve the efficiency and performance of your Contact Center!
With Contact Center report analysis results;
– Find out the problems
– Reduce costs
– Improve your service quality
– Measure your Agent’s performance and increase their motivation

READ MORE ABOUT REPORTING & ANALYTICS

 

REPORTING & ANALYTICS

 

“Data will talk if you’re willing to listen to it.”

 

– Jim Bergeson –

It’s possible to reach in-depth information about your Contact Center with Tegsoft’s detailed reporting and analysis tools. Get down to work to improve the efficiency and performance of your Contact Center!
With Contact Center report analysis results;
– Find out the problems
– Reduce costs
– Improve your service quality
– Measure your Agent’s performance and increase their motivation

READ MORE ABOUT REPORTING & ANALYTICS

 

CONTACT CENTER MANAGEMENT

 

“Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.”

 

-ANTOINÉ DE SAINT-EXUPERY –

Tegsoft gives you the best contact center experience with its all-in-one solution. We follow the trends in the communication world. We are caring to keeping you one step ahead by keeping up with the innovations in the developing and changing environment. Your happiness is our priority!

 

EVERYTHING IS ON CLOUD

 

Secure your business with Tegsoft Cloud

Only a true enterprise cloud can handle the high volumes of call traffic in the contact centers. Moreover, It’s not just enabling flexible workforce. Tremendous integration capabilities open new ways to meet customer satisfaction goals.

That’s the main reason behind that we built our Cloud services on IBM Cloud.

READ MORE ABOUT IBM CLOUD

 

Looking for an on-premise system?

 
 

INTEGRATIONS

DOWNLOAD NOW

Tegsoft Telescope App

Tegsoft Telescope is an easy-to-use mobile app designed for real-time call monitoring for Tegsoft Contact Center users. Tegsoft Telescope enables to track the current status of the Contact Center without any time and place limitation. It is intended to monitor call traffic for each installed contact center systems.

 

Why to choose Tegsoft

OMNICHANNEL CUSTOMER JOURNEY

We cover all your communication needs through voice, webchat, email, messaging apps, and social media channels.

INTEGRATION AMENITIES

We know the power of data and provide a wide range of open APIs for any 3rd party software integrations.

PASSION FOR INNOVATION

We are a passionate team who innovate relentlessly and are very proud to do it together with our customers.

See what we have

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498

Customers

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10356

Agent

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23935

Extension

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Business Partners

Let’s help you for your

customer service first class quality.

 

It is better to see something once than to hear about it a thousand times.

Get your demo today

We enjoy presenting the Tegsoft platform and offering the best plan for you. We can provide a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.

It is better to see something once than to hear about it a thousand times.

Get your demo today

We enjoy presenting the Tegsoft platform and offering the best plan for you. We can provide a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.

If you need, Just drop us a line.