Best communication tool
to make you happy

Tegsoft is a well designed all-in-one communication tool to provide best experience



REQUEST A DEMO

Some of Our
Global
References

CUSTOMER EXPERIENCE

Obtain the best contact with customers and prospects

Today’s fast-changing and digitalized world, Customer Loyalty is not based on price or product anymore! It’s the experience that makes the difference for your customers.

This is where we are very different from our competitors.

REPORTING & ANALYTICS

“Data will talk if you’re willing to listen to it.”

– Jim Bergeson –

It’s possible to reach in-depth information about your Contact Center with Tegsoft’s detailed reporting and analysis tools. Get down to work to improve the efficiency and performance of your Contact Center!
With Contact Center report analysis results;
– Find out the problems
– Reduce costs
– Improve your service quality
– Measure your Agent’s performance and increase their motivation

CONTACT CENTER MANAGEMENT

“Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.”

-Antoiné de Saint-Exupery –

Tegsoft gives you the best contact center experience with its all-in-one solution. We follow the trends in the communication world. We are caring to keeping you one step ahead by keeping up with the innovations in the developing and changing environment. Your happiness is our priority!

EVERYTHING IS ON CLOUD

Secure your business with Tegsoft Cloud

Only a true enterprise cloud can handle the high volumes of call traffic in the contact centers. Moreover, It’s not just enabling flexible workforce. Tremendous integration capabilities open new ways to meet customer satisfaction goals.

That’s the main reason behind that we built our Cloud services on IBM Cloud.

Looking for an on-premise system?

Integrations

Testimonials

Download Now

Tegsoft Telescope App

Tegsoft Telescope is an easy-to-use mobile app designed for real-time call monitoring for Tegsoft Contact Center users. Tegsoft Telescope enables to track the current status of the Contact Center without any time and place limitation. It is intended to monitor call traffic for each installed contact center systems.

Why to choose Tegsoft

Top 3 reasons to choose

Omnichannel
Customer Journey

We cover all your communication needs through voice, webchat, email, messaging apps, and social media channels.

Integration
Amenities

We know the power of data and provide a wide range of open APIs for any 3rd party software integrations.

Passion for
Innovation

We are a passionate team who innovate relentlessly and are very proud to do it together with our customers.

See what we have

Customers

Agent

Extentions

Business Partners

Product family

Explore Tegsoft Contact Center Products for Providing Excellent Customer Experience!

In today’s communication world, in every sector of business, Inbound Contact Center has a leading role in Customer Relations Management.

READ MORE ABOUT INBOUND AGENT

Outbound Contact Center is an important marketing channel that companies use to reach their customers and their target customers.

READ MORE ABOUT OUTBOUND AGENT

Blended Contact Center has an important role both as Customer Services and as a Marketing Channel.

READ MORE ABOUT BLENDED AGENT

With the Multichannel Contact Center, companies are not only able to provide customers with voice channels; they can also communicate via SMS, Email, Webchat, and Social Media channels.

READ MORE ABOUT OMNICHANNEL AGENT

Choose your plan

All our plans have these features by default for free!

All Our Plans

have include these features.

  • TegsoftCRM Features
  • Ready Made Integrations & APIs
  • Voice Recording, Reporting & Analysis
  • Voice Mail Features
  • Advanced Reporting & IVR Features
  • Online Education & Online Support Materials

Inbound Agent

Customer Services Team

  • Agent and Queue Management
  • Agent Screen and Dashboard
  • Embedded Webphone
  • Advanced Agent & Queue Reports
$

Agent
Month

Outbound Agent

Tele-Sales Teams

  • Preview Dialer
  • Progressive Dialer
  • Predictive Dialer
  • Agent Screen and Dashboard
  • Embedded Webphone
  • Advanced Campaign Reports
$

Agent
Month

Blended Agent

Customer Services Team

  • Agent and Queue Management
  • Preview, Progressive and Predictive Dialers
  • Agent Screen and Dashboard
  • Embedded Webphone
  • Advanced Reporting
$

UCClient
Month

Multichannel Agent

All IP Subscribers

  • Blended Agent all features
  • Text Messaging & Social Media
  • Whatsapp Integration
  • Agent Screen and Dashboard
  • Embedded Webphone
  • Advanced Reporting
$

UCClient
Month

It is better to see something once than to hear about it a thousand times.

Get your demo today

Let’s help you for your
customer service first class quality

If you need, Just drop us a line.