Tegsoft is serving various websites. Those sites are providing information for Tegsoft products, services, learning management systems, documents and maintenance materials.
In some cases, visitors share their e-mail address, phone numbers, name, surname, personal details and/or company details. Those details are stored, registered and processed as required under the law. For processing and fulfilling requirement, data can be shared with third-party companies.
Policy for Tegsoft Customers
Tegsoft sales process is broken down into phases below,
During the presales phase, customer contact details are registered to Tegsoft Contact Management System. This data is stored, an e-mail is sent to the customer‘s e-mail during registration.
During the sales phase customer may have a POC usage. Because of POC usage customer’s data may be stored or processed under the post-sales policy.
During the post-sales phase, customers may use Tegsoft products on-premise or from the Tegsoft cloud. Tegsoft has a customer management system for managing licenses, maintenance details, and alarm systems. For running properly Tegsoft is storing data listed below (but not limited to list)
- Contact details of the customer
- Disk / Ram size and usage and hardware details
- Tegsoft communication usage statistics
- Sales and Maintenance partner information
- Sales and Maintenance partner contact information
- License details like name, expire date, number of allowed users
- Financial details like invoices, payments
Policy for Tegsoft Business Partners
Tegsoft business partner is defined and working under a business partner agreement. Tegsoft is storing detailed company information, company contacts, technical capabilities, sales contacts and about the business partner sharing those details with third parties.
Policy for Tegsoft Mobile Applications Users
Draft – Tegsoft is providing mobile applications. Those applications can be accessed, downloaded and used. Data processing starts by downloading.
Data may be accessible via Tegsoft Customer Portal or Tegsoft storage. If accessing data is needed please contact the Tegsoft team via [email protected].
For deleting data please contact the Tegsoft team via [email protected].
Tegsoft is working as a legal entity with all companies and business partner ecosystem. And obeying local laws for the countries that the sales process occurs.
Special Conditions, Law, and Policies Applied for Turkey and Turkish Citizens
Special Conditions, Law, and Policies Applied for EU and EU Citizens
For any questions For deleting data please contact the Tegsoft team via [email protected].