With the innovations brought by technological developments, the insurance sector is also transforming. The effective customer experience offered can help you win happy customers.
We all tend to develop an innate, instinct of protection for what we care about. We want to protect and keep safe ourselves, our family and our assets. Insure is the most alternative way for this!
People assure themselves by taking out insurance and want to get the support they want in case of an accident or damage. There may be a health problem or any damage about your vehicle. If you have insurance policy, you will feel comfortable and your damage will be covered.
Most customers reach the insurance company when they have a problem. It is essential that the company know him when he needs to get support. Show that you know who your customer is and that you are there when they need it. Give your customer a quality experience with customized services provided by Tegsoft! Do You Wonder How? Come On, We Will Tell You!
When your customer’s registration occurred, the Welcome call automatically starts.
The system can welcome customers with their names and company names automatically. It’s a good start to show that you care about him and that you are available 24/7 to ensure his satisfaction!
We know you want to provide full customer satisfaction..
In the case of a negative accident or damage to your customer, an insured damage file is created. Win his heart with the automatically started call ”Get Well”.
Remember, it is very important to be able to communicate effectively with your customer. In the insurance industry, you need to develop good customer relationships to keep your customers in your hands. With rational solutions provided by Tegsoft, it is possible to offer unlimited service over all communication channels!
have include these features
It is better to see something once than to hear about it a thousand times.
We enjoy presenting the Tegsoft platform and offering the best plan for you. We can provide a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.
Thanks to Tegsoft's fast and efficient reporting power, we can perform accurate planning and needs analysis. This saves time to us and increases call center efficiency.
Tegsoft's interface gives us great ease of use. We can record everything in our call center. We can access the data we want at any time. What could be more beautiful than this.
With Tegsoft's user-friendly screen, we can manage the entire infrastructure from a single panel. The ease of use it provides is a major factor in choosing Tegsoft.
Thanks to Tegsoft's powerful reporting feature, we can take different reports on different breaks. In this way, we can easily make analyze in our call center.
With Tegsoft's interface, we can access all transactions on a single screen. At the same time, while listening to the voice record of our agents, we can follow their status and position.
We can easily access backward voice recordings. It is easier to work follow up on our call center, and we provide more regular service.