Health Things First!


Health is an industry which's not just targeting a particular group. That's why it is quite a wide area. It is in your hands to make a difference in your business in this big industry.
But how?



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Best communication platform
to make you happy

Tegsoft is a well designed all-in-one communication platform to provide best experience



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Some of Our
Healthcare
References

We all know that there are some priorities in human life. And health is the main factor. The fact that human life and welfare is at the center puts the health sector at a more sensitive point compared to other sectors.

Provide the Best Patient Experience!

Your patient firstly contacts your institution to make an appointment request. Especially, being available at first contact is a key point in building patient loyalty. Through the self-service voice channel, your patients can create an appointment or ask for details of their current appointment.

 

When they make an appointment on the voice channel, you can also send the appointment details to your patient via SMS or E-mail.

Keep Patient Information in a Secure Way

With Tegsoft, keep the information in your CRM in a secure way! Create a rich CRM system and facilitates communication between you and your patients. Know who your patients are, what they need. Manage patient information from only one place.
Provide faster and more efficient service when they reach you.

Direct Them to the Agent Who Can Respond Quickly For
Their Needs

Make shorter the waiting time of your patients with queue management. Direct them directly to the agent who can meet their needs. Prioritize emergency calls in the queue. There is no room for error in the health sector.
Minimize error margin with queue-based prioritization!

Make Your Patient Feel Special

Continue your contact with your patient after discharge. Send him a reminder or message for the care he receives. Patients prefer the place they feel safe and happy again when needed. Especially in the health sector, the rate of people choosing their hospitals according to the recommendations they receive from their environment is quite high.
Let your patients recommend you to their families and friends!

Recomended products for health sector

We provide open APIs for easy integrations
Also, we provide plenty of integrations for meeting your needs.

Inbound Agent Plan

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Outbound Agent Plan

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Choose your plan

All Our Plans

include these features

  • TegsoftCRM Features
  • Ready Made Integrations & APIs
  • Voice Recording, Reporting & Analysis
  • Voice Mail Features
  • Advanced Reporting & IVR Features
  • Online Education & Online Support Materials

Inbound Agent

Customer Services Teams

  • Agent and Queue Management
  • Agent Screen and Dashboard
  • Embedded Webphone
  • Advanced Agent & Queue Reports
$

Agent
Month

Outbound Agent

Tele-Sales Teams

  • Preview Dialer
  • Progressive Dialer
  • Predictive Dialer
  • Agent Screen and Dashboard
  • Embedded Webphone
  • Advanced Campaign Reports
$

Agent
Month

Blended Agent

Customer Services & Tele-Sales Teams

  • Agent and Queue Management
  • Preview, Progressive and Predictive Dialers
  • Agent Screen and Dashboard
  • Embedded Webphone
  • Advanced Reporting
$

Agent
Month

Omnichannel Agent

All Channels

  • Blended Agent all features
  • Text Messaging & Social Media
  • Whatsapp Integration
  • Agent Screen and Dashboard
  • Embedded Webphone
  • Advanced Reporting
$

Agent
Month

It is better to see something once than to hear about it a thousand times.

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We enjoy presenting the Tegsoft platform and offering the best plan for you. We can provide a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.