Your patient firstly contacts your institution to make an appointment request. Especially, being available at first contact is a key point in building patient loyalty. Through the self-service voice channel, your patients can create an appointment or ask for details of their current appointment.
When they make an appointment on the voice channel, you can also send the appointment details to your patient via SMS or E-mail.
With Tegsoft, keep the information in your CRM in a secure way! Create a rich CRM system and facilitates communication between you and your patients. Know who your patients are, what they need. Manage patient information from only one place.
Provide faster and more efficient service when they reach you.
Make shorter the waiting time of your patients with queue management. Direct them directly to the agent who can meet their needs. Prioritize emergency calls in the queue. There is no room for error in the health sector.
Minimize error margin with queue-based prioritization!
Continue your contact with your patient after discharge. Send him a reminder or message for the care he receives. Patients prefer the place they feel safe and happy again when needed. Especially in the health sector, the rate of people choosing their hospitals according to the recommendations they receive from their environment is quite high.
Let your patients recommend you to their families and friends!
include these features
It is better to see something once than to hear about it a thousand times.
We enjoy presenting the Tegsoft platform and offering the best plan for you. We can provide a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.