Tegsoft was established in 2008 as a Telecommunication Software Development Company which focuses on developing IP PBX and Contact Center products.
The need goes far beyond just managing the incoming call or providing services through outbound calls. Contact Centers today are multi-channel communications points that deliver increasing sales performance, where web-based search and chat applications are managed using SMS-text, fax, email and social media channels. The important thing here is that the system can be managed as a customer-focused, time-and-space independent and solution-oriented contact point. Unlike many international Call Center developer companies, Tegsoft has been providing web-based solutions in a modular structure from the very first beginning of development process.
In 2015, CIO Review Magazine searched for Call Center technology solution provider technology companies in a vast territory covering Europe, America and the Middle East. We are very proud to share that, Tegsoft was elected as one of the 20 Most Promising Contact Center Providers among over 500 companies with its innovative technologies and unrivaled customer experience.
Today, as Tegsoft, we are a leader in Web Based Call Center Software Provider with a local market share of 60%. We have been working for 9 years only and only focusing on R&D. We are raising our overseas market targets each year and exporting “software” by the help of 25-language support and strong strategic partnerships.
To become a point of contact which is:
Working independently from time and space
Providing solutions based on productivity
Focusing R&D to develop innovative solutions according to the new trends in Contact Centers
Our Power: Technological Infrastructure
The infrastructure of Tegsoft products is prepared by choosing the most updated technologies and products. With the goal of providing high quality, hardware-independent structure; Tegsoft uses IBM DB2 as database, CentOS as Operating System and Enterprise Java as software development platform in its products.
Our Purpose: To make the right investment and ensure business continuity
Tegsoft delivers its products through trained and experienced authorized business partners. They are regularly trained in order to provide quality service with the aim of high customer satisfaction during the sales and after-sales service period.
Our difference: Extensive network and sectoral expertise
Integration with national and international brands Tegsoft has an extensive sales and support network with Authorized Business Partners and over Authorized Sales Partners,
25.000+ IP PBX Extensions
In a day, Manages over 1.000.000 call traffic
As Tegsoft Call Center product TegsoftCC works with TegsoftPBX infrastructure, it can work integrated with Avaya, Nortel, Cisco, Siemens, LG-Ericsson, and Microsoft Skype for Business PBXs.
TegsotPBX IP PBX
TegsoftCC Contact Center
Appliance IP PBX System
Production for SMBs
IBM Power8 Server Architecture
Contact Center Technology
Elected as one of 20 Most
Promising Contact Center
Solution Provider among 500+
Companies in Global
Tegsoft Native SIP Server
Tegsoft CCaaS on IBM
Global Offices Established
For the success of the companies, the key is making people feel happiness in every interaction with the company. So our main goal is to design and deliver tools for making people happy.
I am here to make sure, people get the most out of Tegsoft Solutions and happy with the result.
Tegsoft Knowledge Base has the technical support materials, oriented to different needs. Besides, we give free support
Do you need a contact center solution? I am here for serving a suitable solution, based on your demands; so you will get the best customer experience.
Tegsoft says, “It is not just a call for us” and I say, “ It is not just a design for me”. I design a whole life experience for you.
Calm down and just let me know. I'm here for your sentences ending with a question mark.
I'm here to help you use the product effectively and correctly.
I'm the guy who carry the tool bag to solve any issue.
I am here to hear your demand whatever they may be.
I am here to provide the best quality service through our experienced business partners, wherever and whenever.
In Tegsoft, I always focus on customer happiness and develop dependable, flexible and scalable software that can easily be integrated with other parties.
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues. That's me.
I set up the right sentences, look at the right pictures and focus on the right design
I am here to conduct market research and share findings with the tegsoft team.
I am here to organize and maintain financial records about the tegsoft company.
We're the one who cares.
Who cares what?
Who cares your communication with your customers the most!
I am here with the purpose of reaching the people through the power of digital writing.