Tegsoft is an IT company which has an aim of developing professional software applications without losing amateur soul for providing services and products with best performance to the customers.It was founded in 2008 by entrepreneurs who have over 10 year-experience in software development, telecomunication sector and running international projects.
Company has developed its own open-source framework called Tobe. Software products which are developed by using this framework are, TegsoftCRM (a lite software for Customer Relationship Management), TegsoftPBX (IP PBX) and TegsoftCC (Contact Center). With these products, Tegsoft provides better, faster and affordable solutions for its customers.
Besides developing, selling and maintaining of these products, Tegsoft provides Avaya/Nortel CTI and IVR software development, management of telecomunication projects to its customers.
Service Level is now reported dynamically in TegsoftCC! As you can define a static Service Level time in TegsoftCC product, you can also choose Service Level time in reporting dinamically and have dif [...]
With TegsoftCC Outbound Dialer module, it's possible to make over 10,000 calls/day with higher performance and lower source usage. By this module, agent usage times and system call amounts are now ove [...]
Tegsoft's Contact Center product, TegsoftCC version 1.0 has been released with TegsoftPBX integration. There are many features that make difference like Free-seating, web-based CTI, blended agent desk [...]