Tegsoft chose to work with ZK Ajax tools in Tegsoft's Tobe framework (a java based end-to-end corporate framework). By the aggreement done with ZK, all Tegsoft Tobe users will use ZK'S Enterprise product as a free product. [...]
Tegsoft CTI Solution (developed in Nortel call center infrastructure) for Halkbank 444 Call Canter was put into service for 200+ agents and 10,000+ calls/day. [...]
TegsoftCRM (a LITE-CRM for managing client relations of enterprises) has been started to use. TegsoftCRM has been served to Turkey and all over the world with Turkish and English versions at www.tegsoft.com [...]
After a long R&D period, TegsoftPBX (asterisk based IP PBX) has been released for enterprise market. For the sales process, please contact with our business partners. [...]
Tegsoft's Contact Center product, TegsoftCC version 1.0 has been released with TegsoftPBX integration. There are many features that make difference like Free-seating, web-based CTI, blended agent desktop in TegsoftCC. [...]
With TegsoftCC Outbound Dialer module, it's possible to make over 10,000 calls/day with higher performance and lower source usage. By this module, agent usage times and system call amounts are now over the expectations! FOr getting more imformation about TegsoftCC Outbound Dilaer module, please visi [...]
Service Level is now reported dynamically in TegsoftCC! As you can define a static Service Level time in TegsoftCC product, you can also choose Service Level time in reporting dinamically and have different scenarios for the conact center service performance. [...]
Service Level is now reported dynamically in TegsoftCC! As you can define a static Service Level time in TegsoftCC product, you can also choose Service Level time in reporting dinamically and have dif [...]
With TegsoftCC Outbound Dialer module, it's possible to make over 10,000 calls/day with higher performance and lower source usage. By this module, agent usage times and system call amounts are now ove [...]
Tegsoft's Contact Center product, TegsoftCC version 1.0 has been released with TegsoftPBX integration. There are many features that make difference like Free-seating, web-based CTI, blended agent desk [...]